Terms of Service

1. Who these terms apply to

These terms are between Alejandro González Parra, operating as Delta Integrations ("we", "us"), and the organisation or individual ("you") that installs or uses any app published by Delta Integrations on a third-party marketplace, including the Freshworks Marketplace and the monday.com App Marketplace.

2. Subscription, billing, and refunds

Subscriptions are purchased through the marketplace where the app is listed. The marketplace operator (such as Freshworks, Inc. or monday.com) is the merchant of record: they bill you, collect payment, and handle refunds. We have no billing relationship with you and do not handle payment details. Refund requests and billing disputes must be directed to the relevant marketplace operator.

Your use of any marketplace is also governed by that marketplace's own terms of service, which you accepted when creating your account there.

3. Licence

We grant you a non-exclusive, non-transferable licence to use the app for your internal business purposes during the subscription period. You may not:

• Reverse-engineer, decompile, or disassemble the app
• Redistribute, resell, or sublicense the app to any third party
• Use the app in any way that violates applicable law

4. Your responsibilities

You are responsible for:

• Any API keys or credentials you configure in the app and keeping them confidential
• The accounts you choose to connect
• Having the legal right to transfer data between those accounts, including where the accounts belong to different organisations
• Complying with applicable data protection law in connection with your use of the app

5. Support

Support is available by email at support@delta-integrations.com. We aim to respond within 2 to 3 business days. We do not guarantee response times and support is provided on a reasonable-efforts basis.

6. Availability

Our apps depend on the APIs and infrastructure of the platforms they run on. We do not control those platforms. We make no guarantee of continuous availability and are not liable for downtime or errors caused by a third-party platform or its API.

7. Warranty disclaimer

Our apps are provided "as is". To the extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these terms limits any rights you have under mandatory consumer protection law applicable in your country of residence.

8. Limitation of liability

To the fullest extent permitted by applicable law, and without limiting rights you have under mandatory law in your jurisdiction, our total liability to you for any claim arising from or related to these terms or our apps, whether in contract, tort, or otherwise, is limited to the fees you paid us in the twelve months preceding the event giving rise to the claim.

We are not liable for indirect, incidental, consequential, or special damages, including loss of profit or loss of data, except where such exclusion is not permitted by applicable law.

9. Suspension and termination

You may stop using an app at any time by uninstalling it from your account. We may suspend or terminate access if you breach these terms.

On termination for any reason, the app stops functioning. We hold no data on our side, so there is nothing for us to delete or return.

10. Changes to these terms

We may update these terms from time to time. We will update the effective date above and, where we have a way to reach you directly, we will give reasonable notice before material changes take effect. Continued use of our apps after the effective date constitutes acceptance of the revised terms.

11. Governing law and jurisdiction

These terms are governed by the law of Spain. Disputes will be subject to the exclusive jurisdiction of the Spanish courts, except where mandatory consumer protection law in your country of residence gives you the right to bring proceedings elsewhere.

12. Contact

Questions about these terms: support@delta-integrations.com